Jakob Ericsson

Jakob Ericsson

Product Leader | AI & Automation | CTO
Stockholm, Sweden.

About

Highly accomplished product leader with a proven track record in driving real customer value and significant business impact through scalable, high-quality product development. Adept at combining strategic product ownership with hands-on leadership in cross-functional teams, leveraging expertise in AI, automation, and user experience to deliver innovative solutions in fast-scaling environments.

Work

Klingit
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AI & Automation Lead

Stockholm, Sweden

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Full Time

Summary

Led R&D initiatives and product strategy for AI and automation solutions, focusing on generative AI to enhance marketing workflows and productivity. Drove implementation of internal AI tools that streamlined content creation and project management, reducing manual tasks and turnaround times. Developed and validated multiple AI prototypes that informed the company’s broader automation roadmap and secured leadership support for further product integration.

Klingit
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Chief Technology Officer

Stockholm, Sweden

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Full Time

Summary

Founding team member responsible for leading Klingit’s product and technology development. Oversaw the end-to-end design and continuous enhancement of the company’s core SaaS platform, enabling efficient collaboration between hundreds of clients and internal teams. Played a key role in scaling the company from 4 to over 100 employees within four years through strong product execution, technical innovation, and operational excellence.

Frontwalker
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Consultant (UX & Frontend)

Stockholm, Stockholm, Sweden

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Summary

Delivered impactful UX and Frontend assignments, enhancing digital services for a diverse portfolio of enterprise and SME clients.

Norrkap
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Frontend Developer (consultant)

Stockholm, Sweden

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Consultant

Summary

Contributed to the development of a MVP SaaS platform within the finance sector, focusing on robust frontend solutions.

Swedish ESF Council
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Frontend Developer / UX Designer (consultant)

Stockholm, Stockholm, Sweden

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Consultant

Summary

Enhanced and maintained a critical case management system for EU projects, improving usability and data processes.

NCC Sweden
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UX Designer (consultant)

Stockholm, Stockholm, Sweden

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Summary

Led UX design efforts for large-scale digital platforms, driving requirements gathering, wireframing, and solution design within agile teams. Designed and successfully launched a new e-commerce platform for supplier products, deployed across four countries and supporting a large product catalog. Also contributed to the development of two mission-critical internal systems for project management and procurement, translating complex business needs into intuitive, user-centered solutions that improved operational workflows and overall efficiency.

Handelsbanken Finans
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UX Designer (consultant)

Stockholm, Stockholm, Sweden

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Summary

Designed and delivered a pivotal prototype for a new product idea, laying the groundwork for future development in finance.

Handelsbanken Finans
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Web Developer (consultant)

Stockholm, Stockholm, Sweden

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Summary

Developed customized e-commerce payment solutions tailored for corporate clients in the finance sector.

Stockholm International Water Institute (SIWI)
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Project Officer

Stockholm, Sweden

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Full Time

Summary

Managed global data collection and developed digital tools for UN water resources reporting and international conferences. Ensured data integrity and timely delivery for policy formulation, and created tools used by 3,000+ participants to enhance engagement and information sharing.

Skills

Product Management

Product Strategy, Product Ownership, Roadmapping, Market Research, Competitor Analysis, User Stories, Product Lifecycle Management.

Artificial Intelligence & Automation

Generative AI, AI/ML R&D, Automation Solutions, Proof-of-Concept (POC) Development, AI Strategy.

Leadership & Management

CTO Leadership, Tech Organization Scaling, Cross-functional Team Leadership, Engineering Management, Operations Management, Agile Methodologies, Stakeholder Management.

User Experience (UX) Design

UX Strategy, User Research, Wireframing, Prototyping, User Interface (UI) Design, Usability Testing, Information Architecture, User-Centric Design.

Frontend Development

Web Development, SaaS Platforms, HTML, CSS, JavaScript, Frameworks (e.g., React, Angular, Vue), Responsive Design, API Integration.

Consulting

Client Management, Solution Delivery, Requirements Gathering, Problem Solving, Strategic Advisory.

Project Management

Project Planning, Data Collection Management, Digital Tool Development, Process Improvement, Reporting.

E-commerce

E-commerce Platform Development, Payment Solutions, Scalability, Digital Services.